- Shipping & Returns
Shipping & Returns
You may return most new, unopened items within 30 days of delivery for a full refund excluding any shipping costs. This includes the cost of "free shipping" on eligible orders. Custom made items such as M1 PC Cable Extensions are non-refundable unless defective. We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to have your refund issued within 1-3 business days of giving your package to the return shipper
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We will respond quickly with instructions for how to return items from your order. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.